The vast majority of business owners, store owners, and sales professionals are stuck in homogeneous competition year after year: customer acquisition channels are drying up, and they never have a stable customer base; competitors undercut them and steal customers, and they may even get blocked by clients; they are helpless when handling customer complaints and refund disputes, damaging their reputation and revenue; old customers gradually go silent and churn, with no way to reactivate them; they sincerely provide service but do not know how to express it, so customers cannot perceive the value; customers fixate on price, forcing them to keep cutting prices to close deals, squeezing profits continuously; they want to connect with high-end valuable contacts but have no proper way to do so, and due to pride are unwilling to lower themselves, investing a lot of effort yet ultimately gaining no customer recognition or corresponding results.

The 2026 new edition of the "Lao Ji Service Growth Course" breaks away from traditional sales scripts and pitch tactics, redefining the essential logic of business service. Starting from the underlying logic of individual survival in the AI era, it combines an exclusive five-force service model, three-dimensional core mindset, and a five-step practical service implementation method to specifically break down six high-frequency dead ends in business operations, thoroughly explaining the underlying logic of high-ticket transactions, network maintenance, and building connections through gift-giving, turning service into a company's most solid growth asset and enabling autonomous, sustainable business growth.

The 2026 Lao Ji Service Growth Course differs from shallow service etiquette and polite-script teaching on the market. With business growth as the ultimate goal, it first reshapes cognitive mindset, then provides standardized implementation tools, and finally addresses various real problems encountered in frontline operations. From maintaining ordinary customers to premium transactions with high-end customers, from daily complaint handling to building high-end networks, it forms a complete service growth loop. Service is no longer an extra cost but the company's most core barrier and profit growth point, helping businesses escape passive customer acquisition and low-price involution and achieve stable, long-term, sustainable natural growth.

The value of this course lies in providing a replicable service operating system. Whether you are a service novice or a seasoned professional, you can find a problem-solving framework that matches your own situation. Every model and case in the course comes from real business scenarios, and you can apply what you learn in your work the same day. When you truly understand the underlying logic that "service is growth," you no longer rely on luck and scripts, but possess a capability system that makes customers actively choose you and continue to trust you.

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• 1.Introductory Video: Redefining Service Growth
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• 2.The Truth of the AI Era: How to Win Steadily in the Future
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• 3.Service Growth Power — The Five-Force Model
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• 4.Three-Dimensional Model: Mindset One — People Before Self
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• 5.Three-Dimensional Model: Mindset Two — Service Thinking
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• 6.Three-Dimensional Model: Mindset Three — Value Compounding
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• 7.Lao Ji's Five-Step Service Method: From Customer Insight to Winning Lifelong Trust
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• 8.Dead End One: What to Do When You Have No Customers?
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• 9.Dead End Two: When Customers Choose Someone Else, How Do You Turn It Around? (Blocked and Orders Stolen)
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• 10.Dead End Three: What to Do When Customers Demand "Refunds" or "Return the Car" and You Face Major Complaints?
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• 11.Dead End Four: How to Reactivate Silent Customers? (Customers Have Gone Cold)
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• 12.Not Eloquent — Others Can't Feel My Goodness?
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• 13.Customers Only Consider Price — Whoever Is Cheaper Gets Their Business?
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• 14.Want to Get Close to High-Value Contacts but Don't Know How?
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• 15.Strong Pride, Don't Want to Lower Yourself, but Want to Succeed?
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• 16.Already Very Dedicated but Getting No Results? The More You Give, the Less Respect You Get?
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• 17.Why Can Service Become the Most Profitable Business?
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• 18.Why Are High-End Customers Willing to Pay High Prices?
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• 19.How to Give Gifts That Build Real Connections?
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• Physical store owners, car dealerships, beauty industry, and local service providers who rely on customer service to maintain revenue but face weak business growth
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• Sales, account managers, and business professionals who struggle to retain customers, close deals, and handle complaints
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• Those stuck in long-term price wars who want to escape low-price competition and build differentiated competitiveness through service
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• People who only know how to keep giving when maintaining customers, do not understand value delivery, and face a severe imbalance between effort and returns
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• For entrepreneurs who want to connect with high-end circles and build quality networking resources but don't understand the right way to socialize and handle interpersonal relationships
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• For operators who want to build long-term stable customer assets and achieve sustained compound growth in performance
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• Understand the laws of business development in the AI era, build risk-resistant thinking for individuals and businesses, and adapt to long-term market development
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• Master the Five Forces of Service model + Three-Dimensional Core Mindset, establish correct service values, and move away from short-sighted sales thinking
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• Master the five-step system for full-cycle customer maintenance, deeply bind customers, and gain long-term trust and repeat orders
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• Precisely solve six common business deadlocks including lack of customers, being undercut, customer complaints and disputes, and customer churn
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• Learn to express your own service value, break free from low-price competition, and gain the ability to serve high-end customers and charge service premiums
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• Master the practical methods of correctly connecting with valuable contacts and giving gifts to build relationships, accumulate reliable connections, and leverage them to amplify business returns
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💡 Learning Tip:The course content is based on industry practices at the time of publication; it is recommended to combine it with the current market environment when learning.