Many salespeople and store operators have long been stuck in a performance plateau: they only know how to push products rigidly, without understanding the underlying logic of communication, leading to awkward social interactions and frequent silences; they cannot read customers' true needs or hear what is left unsaid, and fail to grasp the key to closing a deal; they cannot spark customers' desire to buy, so even good products struggle to move users; they have no idea how to respond to customer doubts, nitpicking, and objections; stores lack knowledge of foot traffic flow, product display,