Read people by their traces, manage with ease: master human nature and manage as you please. This course takes you deep into the mysteries of interpersonal relationships, so you can easily handle all kinds of management challenges.
\Course outline:
\1. Should a leader be a tough person or a good person?
– Explore what management style a leader should adopt — strict or lenient?
2. Whether a management style is good depends on whether it is effective
– Analyze the pros and cons of management styles; the key is whether they achieve real results.
3. In a company, choose the highly capable one or the flatterer? Why did an employee suddenly talk back to you?
– How to correctly evaluate employees' ability and attitude, and handle sudden employee pushback.
4. Want employees to obey you and be loyal to you?
– Explore how to build trust and loyalty between employees and the boss.
5. How should a boss pay wages to retain talent?
– Analyze the impact of pay and benefits on employee retention and propose a fair compensation policy.
6. How should a boss fire an employee?
– How to properly handle employee dismissal and avoid unnecessary conflict and friction.
7. Painting a rosy picture only motivates some people
– Analyze how to effectively motivate employees, not just with hollow slogans and promises.
8. How do highly capable people solve problems efficiently?
– Explore methods and techniques for efficient problem-solving.
9. How to get an employee to leave voluntarily?
– How to properly handle a resignation and guide an employee to leave on their own.
10. The company spends money motivating employees but it doesn't work?
– Analyze the effectiveness of company incentives and how to improve them.
11. How to use human nature to manage well?
– Use human-nature principles to build effective management strategy.
12. How to directly tell an employee is "lying"?
– Master techniques and methods for discerning an employee's true thoughts.
13. A subordinate is down — how do you comfort them?
– How to correctly handle an employee's emotional issues and provide effective comfort and support.
14. How to make employees trust you more?
– Build trust with employees and lift team cohesion.
15. There are no bad employees, only incompetent managers?
– Explore the importance and responsibility of managers in team management.
16. Bosses shouldn't try to change employees through motivation
– Analyze how motivation affects employee behavior and how to motivate more effectively.
17. How should a company motivate employees to see fast results?
– Propose fast-acting employee-motivation methods.
18. What kind of person isn't suited to management?
– Analyze the traits and conditions of people unsuited to management positions.
19. How to get employees to speak their true minds?
– Build an open communication climate and encourage employees to express their real opinions and thoughts.
20. Want to grow the company — who should be the general manager?
– The quality and ability requirements of a general manager, and how to select the right person.