Master Negotiation and Closing Skills: Life Is Full of Negotiations, Masters Negotiate and Close Well

Have you ever faced these troubles?

– Feel at a loss during cold visits?
– Feel helpless when facing a strong opponent?
– The other party's arrogant attitude makes you feel enormous pressure?
– The customer makes unreasonable demands, leaving you in a dilemma?
– Want to speak up but fear embarrassment?
– Daring to be angry but not to speak, always holding it in?
– Having reason but unable to articulate, suffering from being unable to express?
– Worry that saying no will damage the relationship?

Who says negotiation is only win/lose? Learn the master's negotiation and closing tricks, letting you win both substance and face!

The course covers multiple tricks, helping you easily handle various scenarios:

– Game-theory thinking for an easy opening
– Reasonable sincerity: moderate sincerity with a bottom line
– Dare to innovate: rigidly following rules easily falls into deadlock
– Recognize concessions: avoid easily showing your hole cards
– Build confidence: remain neither humble nor arrogant
– Win-win thinking: cooperation is longer-term
– Communication is gold: make good upfront declarations

– Design a negotiation-path table
– Set goals: determine negotiation chips
– Use chips: refine negotiation goals
– Negotiation rehearsal (part 1): don't fight an unprepared battle
– Negotiation rehearsal (part 2): create customer value

– Master the negotiation tangram
– Opening strategy: the best defense is offense
– Consult the boss: leave room
– Delay strategy: ease deadlock
– Compromise strategy: “fishing” vs. “taking the bait”
– Good-cop/bad-cop strategy: maximize benefits
– Negotiation closing: back-out strategy & small-concession strategy
– Control strategy: saying is worse than asking, asking is worse than listening

No cumbersome theory needed, easy to understand, learn-now-use-now, solving real-problem scenarios:

– Business deals
– Business negotiation
– Workplace communication

No longer fear difficult price talks, difficult consensus, difficult interest-point coordination; we help you take initiative at the opening, and end with both sides happy.