Deep into People: Understanding Human Nature to Excel at Workplace Communication

1. Boss gives too small a bonus—how to express dissatisfaction?
2. Meet an unreasonable colleague? Use three scripts to win him over!
3. How to Handle a Boss's Criticism? Four Steps to Turn It Around!
4. How to Test a Subordinate's Compliance? Just Three Simple Questions!
5. Three Points in Talking to Your Boss: weak talkers, however talented, won't get far!
6. A colleague keeps ordering you around? Four scripts to stop being walked on!
7. How to Become Articulate at Work?
8. How Powerful Is Workplace Questioning? Three Questions to Make Your Boss Listen!
9. How Do Masters Navigate Relationships? Six Secrets Revealed!
10. Someone borrows money—how to cleverly refuse? Five brilliant scripts, never awkward again!
11. Ten “Between-the-Lines” Messages Bosses Hint: understanding them is high EQ!
12. How Best to Respond When a Boss Publicly Praises You?
\ 13. Five Minds for Arguing: express your view without offending anyone!
\ 14. How to Build a Network? One trick is enough—else treating dinners is wasted!
\ 15. How Does an Ordinary Person Build a Network? Five minds teach you to build your circle!
\ 16. Publicly Clashing With a Colleague? Three scripts leave him silent!
\ 17. What to Talk About Alone With Your Boss? Three Do, Three Don't—savvy employees know!
\ 18. Eight High-EQ Workplace Replies: win trust and hearts in one sentence!
\ 19. However capable you are, in five situations speak softly—or you won't be liked!
\ 20. Why Do Some Colleagues Charm on Opening Their Mouth? Here's the talking skill!
\ 21. How to Get Others' Secrets at Work?
\ 22. At a dinner, when the boss says “I've had too much,” he's hinting you do three things.
\ 23. How to Fight Back When Falsely Accused? Four formulas—no more being taken advantage of!
\ 24. Five Details When Reporting to a Big Boss!
\ 25. A Colleague Asks Your Salary—How to Cleverly Answer?
\ 26. Boss asks you to speak and you're stuck? Three universal formulas for you!
\ 27. In life, nine pleasantries must be heard backward—or you'll be called low-EQ!
\ 28. How to Influence Others Through Praise?
\ 29. In social settings, know when to shut up in six situations!
\ 30. Why Are You Bullied the Nicer You Are?
\ 31. Master these four tips to become an observant expert!
\ 32. How to Invite Someone? Three tricks they can't refuse!
\ 33. Rejected—How to Make Them Change Their Mind?
\ 34. How to Handle Someone Throwing a Tantrum?
\ 35. Clumsy-tongued and slow? Five tips for easy handling!
\ 36. Want Special Favors? Master these five tips!
\ 37. How to Control Others' Hearts? How to Make People Listen?
\ 38. Want to Chat With Anyone? Three moves to be a social pro!
\ 39. Toasting at dinner and don't know what to say? Five script formulas for you!
\ 40. Clumsy in chat? Practice four things—no more losses!
\ 41. Deeply shrewd workplace people show six speech traits—be careful with them!
\ 42. How to Influence Others' Behavior Through Praise?
\ 43. The Five Cheapest Behaviors—Never Commit Them!
\ 44. Why Are You Always Unhappy? Avoid these four emotions—all your worries vanish!
\ 45. When Tang Seng Came for Sutras, Why Did Buddha Ask for a Fee? Workplace Wisdom Is Here!
\ 46. Six Social Minds: See Through Human Nature, Lose Less, Get Bullied Less!
\ 47. Strategy Is Like Dripping Water Wearing Through Stone—Revealing the Way of Workplace Wisdom!
\ 48. Never Do These Five Foolish Things at Dinners/Parties, or Your EQ Drops!
\ 49. How to Improvise in a Meeting to Look High-End? Four moves to impress your boss!
\ 50. How to Speak to Look High-EQ? Master these five scripts!
\ 51. Why Do You Feel You Can't Get Ahead? Because of these five fatal weaknesses!
\ 52. Out in Society, Stay Away From Seven Kinds of People!
53. Five Truths About Marriage—not seeing them through leaves you bruised!
54. Character shows over drinks—stay away from five types!
55. Speaking Publicly, How to Subtly Elevate Yourself? A Three-Step Formula to Remember!
56. If an Ordinary Person Wants to Change Fate, They Can Only Change Themselves!
57. Eight Lines Bosses Hate Most—understanding them is high EQ!
58. How to Hear the Hidden Meaning in Your Boss's Words?
59. When Someone Embarrasses You in Public, How Should You Respond?
60. Not articulate, mumbling? Learn three-step scripts and instantly become a communication pro!
61. Just one trick to make your boss think of you first when good things come!