Foreign-trade inquiry closing & quoting practical course: master needs analysis and negotiation through rush orders, price comparison, small customers and a 120k USD order case



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🕒Last updated: 09/13/2026
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About the course

The "Foreign-trade Inquiry Closing & Quoting Practical Course" is a case-based sales practice course built around **foreign-trade inquiry judgment, customer-needs analysis, quoting strategy, price negotiation, customer follow-up, supplier coordination, order closing and after-sales handling**. It is not mainly pure theory; instead it uses a large number of real business scenarios to break down the concrete problems foreign-trade salespeople face from receiving an inquiry to landing an order, including **the customer's rush order but the factory's overly long lead time, how to push small customers forward fast, how to judge needs before quoting, a competitor's lower price, the customer repeatedly comparing prices, how to quote when no purchase quantity is given, how to reasonably add profit, the customer going silent after a quote, the supplier refusing to quote, and how to find suppliers with better price advantage**. The course also combines cases such as **a 120k USD order, closing a Russian customer, a Taiwan sample order, and re-following an inquiry abandoned by a colleague** to analyze the closing logic of different customer types. It also covers real issues such as payment not arriving, overseas returns, after-sales handling, low-value customer screening and ineffective communication, helping salespeople build a complete foreign-trade sales mindset of "**inquiry screening -> needs judgment -> precise quoting -> objection handling -> customer communication -> supply-chain coordination -> order closing -> payment & after-sales -> customer management**", improving inquiry-handling efficiency and real closing ability.

Who it is for

  1. Total beginners in foreign trade
  2. Foreign-trade sales staff
  3. People with a low inquiry-closing rate
  4. People who often face customers comparing prices
  5. People who want to improve negotiation skills

What you will gain

  1. Learn to judge the customer's real needs
  2. Master foreign-trade quoting strategy
  3. Improve customer-negotiation ability
  4. Learn to screen high-value inquiries
  5. Master order after-sales handling thinking

Course catalog:
001_Course intro
003_Customer is in a huge hurry, factory lead time is too long - what to do
004_Closing small customers must be fast, really fast!
005_Aim before quoting
006_Customer is in a huge hurry, factory lead time is too long (continued)
007_Another supplier gave a better price - what to do?
008_After-sales is here, pop the champagne!
009_Not every customer should be held on to
010_A 120k USD foreign-trade order
011_Do you really understand the customer's needs?
012_Don't chase the customer
013_Don't make things hard for the customer
014_Why doesn't the customer reply to you?
015_What does the customer care about
016_The customer loves comparing prices too much - what to do?
017_Foreign-trade nonsense
018_Why does the customer go silent after you quote?
019_This is an inquiry abandoned by a colleague
020_Don't be too soft in sales
021_The customer says price decides quantity - how do you quote?
022_The customer told me how to close the order (Russia)
023_Tai chi in the inquiry (Taiwan sample order)
024_Some salespeople really just lie there and __
028_The customer says they already paid, but the money truly never arrived
029_Some customers should be let go
030_How to return goods from abroad
031_How to add margin into the quote
032_After the main account's inquiry is transferred to the sub-account, the customer's page looks like this
033_The customer won't give a quantity - how to quote?
034_Nice Guys Don't Get Rich
037_The customer who steals your time
038_You're still preparing the quote while the customer has already walked away
039_Don't rush to answer the customer's questions
040_The factory won't quote - what to do?
041_Use the 23 minutes the customer is online to build some rapport
042_How to find cheaper-priced suppliers?

Supporting Study Materials

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