Cross-border E-commerce Customer Development and Refined Management Practical Course | Overseas Precise Customer Source Mining, Inquiry Conversion, Old Customer Maintenance, Customer Tiering Full Proc

Course Introduction

Many cross-border practitioners fall into customer operation business bottlenecks: single customer acquisition channel, only waiting for platform natural inquiries, lack of methods to independently develop overseas purchasers, customer source growth stagnant; after receiving customer inquiries, do not understand professional communication scripts, quote and negotiation rhythm control errors, a large number of inquiries are lost in vain; customers have no systematic tiered management, new customers, small and medium wholesalers, and large customers are mixed together for follow-up, energy is scattered and conversion efficiency is low; transaction customers lack long-term maintenance system, repurchase rate is low, customer churn is serious; do not understand overseas customers' consumption habits and business communication logic, prone to communication misunderstandings and losing orders; no standardized customer profiles and follow-up plans, follow-up is chaotic, it is difficult to accumulate stable long-term cooperative customers.

This cross-border e-commerce customer development and management system course completely covers the entire closed-loop system of overseas new customer mining, inquiry negotiation conversion, full lifecycle customer maintenance, and customer tiering refined operation. Audio paired with practical video dual-line teaching, theoretical thinking paired with practical implementation synchronous explanation, suitable for cross-border salesmen, independent station sellers, and foreign trade factory operators to systematically learn.

Course Content

001_Cross-border E-commerce Customer Development and Management 01.mp3

002_Cross-border E-commerce Customer Development and Management 02_1

003_Cross-border E-commerce Customer Development and Management 03.mp3

004_Cross-border E-commerce Customer Development and Management 04_1

005_Cross-border E-commerce Customer Development and Management 05.mp3

006_Cross-border E-commerce Customer Development and Management 06_1

007_Cross-border E-commerce Customer Development and Management 07_1

008_Cross-border E-commerce Customer Development and Management 08_1

009_Cross-border E-commerce Customer Development and Management 09_1

010_Cross-border E-commerce Customer Development and Management 10_1

011_Cross-border E-commerce Customer Development and Management (11)_1

012_Cross-border E-commerce Customer Development and Management (12)_1

013_Cross-border E-commerce Customer Development and Management (13)_1

014_Cross-border E-commerce Customer Development and Management (14)_1

015_Cross-border E-commerce Customer Development and Management (15)_1

018_Cross-border E-commerce Customer Development and Management (18)_1

019_Cross-border E-commerce Customer Development and Management (19)_1

020_Cross-border E-commerce Customer Development and Management (20)_1

021_Cross-border E-commerce Customer Development and Management (21)_1

022_Cross-border E-commerce Customer Development and Management (22)_1

023_Cross-border E-commerce Customer Development and Management (23)_1

024_Cross-border E-commerce Customer Development and Management (24)_1

025_Cross-border E-commerce Customer Development and Management (25)

026_Cross-border E-commerce Customer Development and Management (26)

027_Cross-border E-commerce Customer Development and Management (27)

*Notice This article is only an introduction and does not constitute any income promise. Monetization effects vary from person to person. Combine with your own efforts and practice, reasonably apply what you have learned, and strictly abide by platform-related rules and relevant laws and regulations.*