Cross-border E-commerce Customer Development Management Complete Course · Customer Expansion Channels | Inquiry Conversion | Customer Tiered Repurchase Operation Complete Implementation Teaching

Course Content Introduction
This complete cross-border e-commerce customer development and management course contains multiple audio and video teaching contents, systematically breaks down overseas customer mining channels, development scripts, inquiry conversion techniques, while explaining customer tiered maintenance, long-term repurchase operation, order follow-up, complaint handling, customer resource retention full process practice, covers from stranger customer development to mature customer long-term management entire implementation playbook, adapts to all types of cross-border platform practitioners for customer expansion and income increase.

Suitable Learners

1. Cross-border newcomers who just entered the industry and lack overseas customers
2. Foreign trade salespeople with many inquiries but low conversion
3. Cross-border store operators with severe customer churn
4. Foreign trade entrepreneurs who want to expand overseas customer sources
5. Cross-border merchants who don't understand customer tiered maintenance

Learning Outcomes

1. Master multi-channel overseas customer development methods
2. Improve inquiry communication and customer deal conversion
3. Learn customer tiered refined operation system
4. Master complaint handling to reduce customer churn rate
5. Build long-term customer repurchase management system

Course Catalog:
001_Cross-border E-commerce Customer Development and Management 01.mp3
002_Cross-border E-commerce Customer Development and Management 02
003_Cross-border E-commerce Customer Development and Management 03.mp3
004_Cross-border E-commerce Customer Development and Management 04
005_Cross-border E-commerce Customer Development and Management 05.mp3
006_Cross-border E-commerce Customer Development and Management 06
007_Cross-border E-commerce Customer Development and Management 07
008_Cross-border E-commerce Customer Development and Management 08
009_Cross-border E-commerce Customer Development and Management 09
010_Cross-border E-commerce Customer Development and Management 10
011_Cross-border E-commerce Customer Development and Management (11)
012_Cross-border E-commerce Customer Development and Management (12)
013_Cross-border E-commerce Customer Development and Management (13)
014_Cross-border E-commerce Customer Development and Management (14)
015_Cross-border E-commerce Customer Development and Management (15)
018_Cross-border E-commerce Customer Development and Management (18)
019_Cross-border E-commerce Customer Development and Management (19)
020_Cross-border E-commerce Customer Development and Management (20)
021_Cross-border E-commerce Customer Development and Management (21)
022_Cross-border E-commerce Customer Development and Management (22)
023_Cross-border E-commerce Customer Development and Management (23)
024_Cross-border E-commerce Customer Development and Management (24)
025_Cross-border E-commerce Customer Development and Management (25)
026_Cross-border E-commerce Customer Development and Management (26)
027_Cross-border E-commerce Customer Development and Management (27)