This "Social Media + Independent Site Online Video Course" from the Palm team is designed for students eager to make a big splash in cross-border e-commerce. Starting from zero basics, it systematically explains social-media operations techniques and independent-site setup strategy, covering key operations links like selection logic, traffic acquisition, website building, EDM marketing, and after-sales service. Through hands-on case analysis and hand-by-hand teaching, students master the full-flow skills from social-media account launch to independent-site operations, ultimately achieving efficient independent-site operations and going global.
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Course content
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1. Environment analysis
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- How to do cross-border e-commerce in 2025: analyze cross-border e-commerce's development trend in coming years, helping students understand industry outlook and build a fitting development strategy.
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2. Selection
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- Selection: learn how to pick products fitting cross-border e-commerce, grasping market demand.
- Pricing: understand product-pricing strategy and methods, ensuring market competitiveness.
- Competitors: analyze competitors' strengths and weaknesses, finding your market positioning.
- Virtual products: master virtual products' traits and operations methods, extending the product line.
- Supply: understand how to find reliable supply, ensuring product quality and stable supply.
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3. The social-media 4C methodology
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- Social-media account-launch methodology: learn how to operate social-media accounts from zero, fast-accumulating fans.
- Video hands-on thinking: understand video production and publishing hands-on thinking, lifting content quality.
- TikTok account warming: master TikTok account-warming techniques, lifting account activity and weight.
- TikTok hot teardown: analyze TikTok hot videos' traits, learning how to make hot content.
- Video editing: learn video-editing basics, lifting video watchability.
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4. Site-building tools
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- Site-building platform tools: understand common site-building platforms and tools, picking the most fitting site-building plan.
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5. Domain registration + website setup
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- Website setup: learn the full process of building an independent site from zero — including domain registration, server choice, etc.
- Site building: understand site building's basic steps and notes, ensuring smooth website setup.
- Product upload: master product-upload methods and techniques, optimizing product display pages.
- Blog marketing: learn how to use blogs for marketing, lifting the website's content quality and traffic.
- Multi-market: understand how to extend multiple markets, achieving cross-border sales diversification.
- Plugins: master independent-site plugins' use methods, lifting website features and UX.
- Catalog: learn how to set the website directory, optimizing website structure.
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6. Independent-site operations-model details
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- Independent-site operations details: understand independent-site operations' details and techniques, ensuring efficient website running.
- Customer service: learn how to provide quality customer service, lifting user satisfaction and loyalty.
- Orders: master order-management methods and flow, ensuring smooth order processing.
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7. Link-hanging ways
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- Hanging links: learn how to hang links on social-media platforms, guiding traffic to the independent site.
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8. Popup info-collection settings
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- Private-domain marketing — popups: understand how to set popup info collection, lifting user interaction and conversion rates.
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9. EDM marketing
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- Private-domain marketing — email flow: learn how to use email marketing to maintain and convert private-domain traffic.
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10. Influencer marketing
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- Influencer marketing: understand how to partner with influencers, using influencers' influence for brand promotion.
- Influencer commission: master influencer partnership's commission-calculation method, ensuring partnership fairness and sustainability.
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11. Cases
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- Case 1: through a real case, learn how to operate an independent site from zero, achieving cross-border sales success.
- Case 2: analyze a successful independent-site operations case, understanding its underlying operations strategy and execution details.
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