This course is designed specifically for cross-border e-commerce practitioners, systematically solving the most common core pain points in customer operations, such as single acquisition channels, low inquiry conversion rates, and chaotic customer management. Starting with overseas precision customer acquisition, the course not only teaches you how to break away from reliance on platform-generated organic inquiries, but also equips you with practical methods for independently developing overseas buyers, so your customer base growth no longer stagnates.

In the inquiry conversion section, the course explains in detail professional communication scripts and techniques for controlling the pace of quotation negotiations, helping you significantly reduce inquiry loss. Meanwhile, the core highlight of the course lies in the refined customer tiering operations system, teaching you how to systematically manage customers based on their value and stage, concentrating your energy on high-value customers. In addition, the course covers analysis of overseas customer consumption habits, standardized customer profile building, and long-term maintenance strategies, helping you establish a complete loop from new customer development to existing customer repurchase. The dual-track teaching model of audio combined with hands-on videos ensures that theory and implementation proceed in sync, enabling every learner to truly apply what they learn.

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• 1.Cross-Border E-commerce Client Development and Management (01)
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• 2.Cross-Border E-commerce Client Development and Management (02)
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• 3.Cross-Border E-commerce Client Development and Management (03)
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• 4.Cross-Border E-commerce Client Development and Management (04)
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• 5.Cross-Border E-commerce Client Development and Management (05)
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• 6.Cross-Border E-Commerce Customer Development and Management (06)
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• 7.Cross-Border E-Commerce Customer Development and Management (07)
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• 8.Cross-Border E-Commerce Customer Development and Management (08)
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• 9.Cross-Border E-Commerce Customer Development and Management (09)
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• 10.Cross-Border E-Commerce Customer Development and Management (10)
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• 11.Cross-Border E-Commerce Customer Development and Management (11)
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• 12.Cross-Border E-Commerce Customer Development and Management (12)
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• 13.Cross-Border E-Commerce Customer Development and Management (13)
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• 14.Cross-Border E-Commerce Customer Development and Management (14)
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• 15.Cross-Border E-Commerce Customer Development and Management (15)
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• 16.Cross-Border E-Commerce Customer Development and Management (18)
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• 19.Cross-Border E-Commerce Customer Development and Management (21)
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• 20.Cross-Border E-Commerce Customer Development and Management (22)
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• 21.Cross-Border E-Commerce Customer Development and Management (23)
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💡 Learning Tip:Content reflects industry practices at time of publication. Please refer to the latest platform rules when learning.