Introduction: Understand platform trends and all mainstream playbooks on the market. A complete practical operation plan from scratch, solving various difficult pre-sales, in-sales, and after-sales issues, with a repeatable and actionable methodology.
\Course Contents:
\01.1-1 Preparations Needed Before Opening a Store
\Discuss the preparatory work needed before opening a store to ensure a smooth launch.
\02.1-2 Individual Store Opening Process
\Detailed explanation of the process and steps for opening an individual store, making it easy for you to get started.
\03.1-3 Store Types
\Introduce different types of stores to help you choose the most suitable store type.
\04.1-4. How to Pay the Store Deposit
\Explain how to pay the store deposit to ensure normal store operation.
\05.1-5 How to Bind an Official Douyin Account
\Teach you how to bind an official Douyin account and achieve account linkage.
\06.2-1 Sub-account Setup + Basic Information Completion
\Discuss sub-account setup and basic information completion to ensure normal store operation.
\07.2-2 How to Set Buyer Payment Methods + Customer Service Phone Number
\Detailed explanation of how to set buyer payment methods and customer service phone number to enhance user experience.
\08.2-3 Store Shipping Fee Template Configuration
\Introduce the configuration method for store shipping fee templates to ensure smooth logistics.
\09.2-4 Return Address Configuration Method
\Explain the configuration method for return addresses to ensure smooth after-sales service.
\10.2-5 Feige Customer Service Assessment Standards
\Introduce the assessment standards for Feige customer service to improve customer service quality.
\11.1-6 Feige Customer Service Data Viewing and Basic Settings
\Teach you how to view Feige customer service data and perform basic settings, mastering customer service management skills.
\12.3-1 How to Decorate Your Store
\Share store decoration methods and techniques to enhance store appeal.
\13.3-2 Activating Shipping Insurance
\Explain the steps and precautions for activating shipping insurance to ensure transaction security.
\14.3-3 Comprehensive Configuration of Feige Customer Service Robot
\Detailed explanation of the comprehensive configuration of the Feige customer service robot to improve customer service efficiency.
\15.3-4 Configuration of Limited-Time Limited-Quantity Purchases
\Introduce the configuration method for limited-time limited-quantity purchase activities to attract more users.
\16.3-5 Setting Up Group Buy Activities
\Discuss the setup and operation strategies of group buy activities to improve sales efficiency.
\17.3-6 Usage Scenarios and Functions of Various Coupons
\Share the usage scenarios and functions of various coupons to attract users to purchase.
\18.3-7 How to Set Up Coupons
\Teach you how to set up coupons to increase users' desire to purchase.
\19.3-8 Coupon and Activity Stacking Logic
\Introduce the logic of coupon and activity stacking to maximize discounts for users.
\20.4-1 How to Quickly Get Through the Newbie Period
\Learn how to quickly get through the beginner phase and improve your store's reputation.
\21.4-2 Douyin Store shipping rules
\Explains Douyin Store shipping rules to ensure orders are shipped smoothly.
\22.4-3 How to use the after-sales assistant
\Introduces how to use the after-sales assistant to improve after-sales efficiency.
\23.4-4 Composition of the experience score
\Explains the components of the experience score in detail to improve your store rating.
\24.4-5 How to efficiently maintain the experience score
\Shares how to efficiently maintain the experience score and keep your store in good standing.
\25.4-7 Handling after-sales orders
\Discusses methods and strategies for handling after-sales orders to improve customer satisfaction.
\26. Douyin Store registration process
\Explains the Douyin Store registration process in detail to help you register your store smoothly.
\27. How to avoid detours in Douyin Store e-commerce and the logic of Douyin Store
\Shares experience and logic for running Douyin Store e-commerce to help you avoid detours.
\28. Basic score, benefit products, influencer outreach
\Introduces methods and tips for basic score, benefit products, and influencer outreach.
\29. Douyin Store product selection (Part 1)
\Shares methods and strategies for Douyin Store product selection to help you choose best-selling products.
\30. Product selection practical operation (Part 2)
\Provides in-depth practical operation of the product selection process so you can better master product selection skills.
\31. How to create product cards for sales momentum, livestreaming, or when you have a supply source
\Discusses how to create product cards for sales momentum, livestreaming, or when you have a supply source to improve sales efficiency.
\32. Influencer selling process
\Introduces the process and methods of influencer selling to help you cooperate successfully and increase sales.
\33. How store experience score is calculated and how to improve it
\Explains in detail how the store experience score is calculated and tips for improving it to help you raise your store rating.
\34. Starting a store without sales momentum
\Shares methods and strategies for starting a store without sales momentum to help you develop your business.
\35. All processes for starting a store by listing products without sales momentum
\Introduces in detail all processes for starting a store by listing products without sales momentum to ensure a smooth store launch.
\36. Basic deposit standards
\Explains basic deposit standards and the payment process to ensure your store operates normally.
\37. Douyin Store product selection library
\Shares the Douyin Store product selection library's
\usage methods and tips to help you pick best-selling products.
\38. Product selection ideas + practical process
\Shares product selection ideas and practical process to help you choose products better.
\39. Notes on listing products
\Introduces notes and tips on listing products to ensure product quality.
\40. Methods and Scripts for Inviting Influencers to Promote Products
\Share methods and scripts for inviting influencers to promote products to improve collaboration efficiency.
\41. How to Identify Logos When Listing Products
\Learn how to identify product logos to avoid infringement issues.
\42. Setting Up Coupons and Flash Sales
\Detailed explanation of how to set up coupons and flash sales to attract more buyers.
\43. Must-Know Tips for Daily Maintenance and Price Adjustments
\Share must-know tips for daily maintenance and price adjustments to keep your store active.
\44. How to Handle Appeals for Neutral and Negative Reviews
\Explain methods and tips for handling appeals for neutral and negative reviews to improve service quality.
\45. Feige Service Operation and Management Standards
\Introduce Feige service operation and management standards to ensure compliant store operations.
\46. Industries Prohibited on Douyin Store
\Discuss industries prohibited on Douyin Store to avoid operating in violation of rules.
\47. Appeal Plan for Product Returns
\Share an appeal plan for product returns to protect merchants' lawful rights and interests.
\48. How to Set Commissions on Selected Alliance
\Detailed explanation of how to set commissions on Selected Alliance to improve collaboration efficiency.
\49. After-Sales Handling: Refund-Only Processing Methods
\Introduce refund-only processing methods in after-sales handling to ensure smooth after-sales service.
\50. How to Handle After-Sales Return and Refund Orders
\Detailed explanation of how to handle after-sales return and refund orders to improve customer satisfaction.
\51. Smart Store Manager Upload Operation Tutorial
\Learn how to use Smart Store Manager to upload products and improve listing efficiency.
\52. How to Activate the Showcase
\Share how to activate the showcase to increase product exposure.
\53. Feige Beginner Quiz Answers
\Provide answers to the Feige beginner quiz to help you quickly master the knowledge.
\54. Merchant Technical Service Fee Management Standards (Version 2023.7.19)
\Introduce merchant technical service fee management standards to ensure reasonable fees.
\55. New Merchant Period Management Standards (Version 2023.6.27)
\Explain new merchant period management standards to help you smoothly get through the new merchant period.
\56. Merchant Experience Score Standards (Version 2023.6.27)
\Detailed explanation of merchant experience score standards to help you improve your store rating.
\57. Precautions for Common Violations on Douyin Store
\Share precautions for common violations on Douyin Store to avoid operating in violation of rules.
\58. Complete List of Feige Sensitive and Prohibited Words
\Provide a complete list of Feige sensitive and prohibited words to avoid violations.
\59. Complete Guide to Platform Commission Rates by Category
\Detailed introduction to platform commission rates by category to understand fee distribution.
\60. Payment Cycle Settlement
\Explains the process and methods of payment cycle settlement to ensure smooth payment collection.
\61. Detailed Rules for Store Experience Score Weighting
\Provides a detailed introduction to the rules for store experience score weighting, helping you understand the scoring mechanism.
\62. Douyin Store Payment Settlement Cycle
\Shares the Douyin store payment settlement cycle to help you understand the settlement method.
\63. How to Handle Common Shipping Violations
\Discusses how to handle common shipping violations to avoid violations.
\64. Store Violation Point Deduction and Penalty Table
\Provides a store violation point deduction and penalty table to help you understand the penalty mechanism.
\65. Deposit Management Specifications (Version 2023.7.19)
\Introduces deposit management specifications to ensure deposit
\security.
\66. [Operation] Methods and Steps for Building Your Own Traffic Pool
\Shares the methods and steps for building your own traffic pool to increase user interaction.